Learn about your organization. Hilti's first objective in the ON!Track consultation is to learn about the processes, challenges, and goals of your organization. We'll visit your site(s), see how you are tracking assets today, and meet with key players on your team to get a comprehensive understanding of what your business needs to succeed with asset management.
Customize an implementation plan. Understand that you and your people are busy. That’s why we deploy an implementation team to tag and count your assets, then upload them into the system for you. The Hilti team can also assign service and maintenance needs to your assets, as well as upload employee certification and training information. Our goal is to deliver you a tailor made ready to go system on your first day of use.
Support does not end after the implementation. Our dedicated support team is there when you need them most. The back office team, respond to immediate customer questions and support needs. Our specialized field team members are also available for on-site training and support.