UNIQUE SPEED! 3 DAYS REPAIR TIME OR FREE*
* From the date of approval
Up to 5 days end to end customer for warranty tools
YOUR TOOL IS BACK BEFORE YOU KNOW IT…
New Hilti super fast Hilti Tool Service
Simply unique in KSA !
When you buy a Hilti tool, you get more than just a tool. You also get the super-fast Hilti tool repair service.
At Hilti, we repair your Hilti tool in 3 days or repair it free of charge from the date of approval.
We take care of collecting your Hilti tool at your office, on the jobsite or in Hilti stores, and return to you onsite as well.
Each Hilti tool is registered: no proof of purchase to be provided.
Super-fast. Pleasantly predictable.
Contact us by phone or via our website, we take care of the rest.
Have a look at our tool service center
HOW SOON CAN I GET MY TOOL REPAIRED
Unique speed - 3-day repair or Free* from the date of approval
• 3-days starts the day-after the receipt of approval for the repair. If it takes longer than 3 business days,your repair is free of charge
• Smooth, on-site free pick-up and delivery, thanks to our strong partnerships with trusted carriers
• Only the best will do: repairs are done by highly skilled, trained and certified Hilti technicians
• Exclusive use of genuine Hilti spare parts.
WHAT WILL BE THE COST OF THE REPAIR OF MY TOOL?
Unique Warranty - 2 Years** Free Repair
• In the event of a breakdown, we repair your Hilti tool free of charge for 2 years** after the date of
purchase (including wear and tear)
• After the 2 years warranty period, take advantage of our repair packages with a capped amount
• After any out-of-warranty repair (package or quote), benefit from an additional 1 month no cost coverage
on the device
• Manufacturer's warranty: lifetime warranty against parts and manufacturer irregularities as long as we
service the tool.
HOW DO YOUR REPAIRS ENABLE YOU TO SAVE TIME?
Unique simplicity - 1 click or call for support
• No registration of your tools or proof of purchase is ever required
• Contact us on 800 120 0013 or via our website
• Tracking the status of the repair on our website.
simplicity - 1 click or call for support.
Jeddah - Rabigh - Makkah - Medinah
Yanbu - Abha - Jizan - Najran - Al Kharj
Riyadh - Dammam - Al Khobar - Hofuf
Hassa - Jubeil - Khursaniya - Tabuk
Terms and conditions*:
*Unique Speed. 3 or Free
Conditions for reimbursement :
1. 3-days starts the day-after the receipt of approval for the repair
2. Measuring tools and Heavy Diamond tools (wall saws, wire saws) are not included
3. Weekends and all public holidays are not included
4. Customer delays are not included (no phone answer, nobody to receive tool etc.)
5. Outskirt deliveries are not included
6. More than 10 tool repair approvals at once are not included
7. Force Majeure events are not included
Saturday - Thursday 8:00 - 17:00