Are you a VIP Customer?
Excellent products, solutions and services is what you expect from Hilti.
AS A VIP CUSTOMER YOU GET EVEN MORE.
We want to wow and engage you with value-adding, world-class services.
We want to work with you across the entire value chain - from Customer Service, Engineering, Marketing, Repair, Finance, Logistics, Training and Human Resources - to bring you in direct contact with our experts, so you can experience the full power of Hilti.
We want to develop a long-term business relationship with you by bringing an individual approach and tailor-made solutions you can rely on. By listening and understanding your challenges we want to wow and engage you with value-adding, world-class services and VIP treatment.
Give us your trust and we will show you our innovation, enthusiasm and commitment.
KNOW THE DIFFERENCE
|Standard||VIP (In addition to Standard services)||
VIP+ (In addition to Standard & VIP services)
|Dedicated Account Manager||Dedicated Customer Service
||Invitation To VIP Events
||Transparent Service Level||VIP Customer Service
|9 National Wide Hilti Stores||Experience Innovation First
||Fast Track In Hilti Stores
||Direct Access To Leadership|
|In-House Repair Center||Tool Park Management
||Flexible No Cost Period|
|20 Years Manufacturer Warranty
||Free Pick Up And Delivery||Loan Tool For Long Repairs
|2 Years Full Coverage (on selected tools)
||Tool Park Optimization
||Self Repair Trainings
|3 Days or Free Repair||Access To Tool Repair Experts||ON!Track Labeling|
| In-House Technical Back Office
||Engineering Judgment Service
||On-Site Testing Services|
|Design Softwares||Engineering BOQ Design
||Project Coordination Support|
|Technical Documentation||Engineering Support Within 48 Hours
||Yearly Frame Agreement||No Direct Credit Orders Block|
|Fixed Payment Method
||Customized Delivery Schedule||Today Must Today Can|
|Regional Stock Center
||Dedicated Finance Specialist
|Transparent Pricing||Free LC Fees|