Are you a VIP Customer?

Excellent products, solutions and services is what you expect from Hilti.

AS A VIP CUSTOMER YOU GET EVEN MORE.

MOZA VIP

We want to wow and engage you with value-adding, world-class services.

We want to work with you across the entire value chain - from Customer Service, Engineering, Marketing, Repair, Finance, Logistics, Training and Human Resources - to bring you in direct contact with our experts, so you can experience the full power of Hilti.

We want to develop a long-term business relationship with you by bringing an individual approach and tailor-made solutions you can rely on. By listening and understanding your challenges we want to wow and engage you with value-adding, world-class services and VIP treatment.

Give us your trust and we will show you our innovation, enthusiasm and commitment.

KNOW THE DIFFERENCE

Standard VIP (In addition to Standard services) VIP+ (In addition to Standard & VIP services)
Dedicated Account Manager Dedicated Customer Service
Invitation To VIP Events
Customer Service
Transparent Service Level VIP Customer Service
9 National Wide Hilti Stores Experience Innovation First
Fast Track In Hilti Stores
E-commerce
Partnership Meetings
Direct Access To Leadership
In-House Repair Center Tool Park Management
Flexible No Cost Period
20 Years Manufacturer Warranty
Free Pick Up And Delivery Loan Tool For Long Repairs     
2 Years Full Coverage (on selected tools)
Tool Park Optimization
Self Repair Trainings
3 Days or Free Repair Access To Tool Repair Experts ON!Track Labeling
 In-House Technical Back Office
Engineering Judgment Service
On-Site Testing Services
Design Softwares Engineering BOQ Design
Project Coordination Support
Technical Documentation Engineering Support Within 48 Hours
Certified Trainings
Webinars
Seminars 
Cutting/Kitting/Assembly
Standard Delivery
Yearly Frame Agreement No Direct Credit Orders Block
Fixed Payment Method
Customized Delivery Schedule Today Must Today Can
Regional Stock Center
Dedicated Finance Specialist
 
Transparent Pricing Free LC Fees  
STANDARD SERVICES Read more
VIP SERVICES Read more
VIP Plus SERVICES Read more

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